Cisco 7941 stuck on upgrading

Cisco 7941 stuck on upgrading. 0 (2) on. Check whether phone is communicating with TFTP server or not. 10000-11. 12. Power off the phone. I know you say that TFTP is OK, and that phones normally register OK but something must be wrong! Apr 4, 2012 · Hi we are having issues with phones (model :7975-G). Press. The phone was also set so that I should be able to c Most important things are. They spontaneously go into upgrading modes, this happens 3 maybe 4 times a day. I had a dhcp server and option 150 command to push tftp information in my network. Cisco recommends using the most recent 7. I don't know what else to try. Jul 8, 2020 · 22408aaron. You can remove all the tftp-server commands, except termXX. Thats why I tried to downgrade to the 8. i have a UC520. 3 firmware, because I read that this is working fine. loads, and sidecar firmware. See if the phone is requesting TFTP. The documentation set for this product strives to use bias-free language. So i basically reverted to an old firmware and it was successful, however Feb 14, 2012 · Level 6. This is how you upgrade or factory reset your Cisco IP phone! You must have a computer and the Cisco firmware to do Mar 6, 2011 · I did try to update my firmware on Cisco 7941, I have upgraded the phone succesfully to 8. loads. - dhcp properly assigning option 150, pointed to your CUCM. Now it has been almost 12 hours, and it is in the same state. for 8945 old was SCCP8941_8945. -Unplug the power cable from the IP phone and then plug it back in. I gave the customer instructions to execute factory Apr 2, 2008 · I have a 7971 phone that gets stuck in the upgrade screen and the status says 'Updating' but it isn't downloading anything like a normal firmware upgrade. I prefer the Solarwinds TFTP server as it has worked for me. The phone begins its power up cycle. Cisco Unified IP Phone 7945G. (filtering the packet capture with TFTP address) 4. 3 (4) the phone can be upgraded to 9. Options. Subscribe. Hello, we’ve inherited some Cisco 7941 phones and one of them says it’s configuring IP but never actually configures it. Unplug the power cable from the phone, and then plug in the cable again. The tftp server seems to be fine. I have been burned by not reading the release notes and the phones were stuck at upgrading firmware Not good. Level 1. And after a while all the phones are registering normally. I have a 7961 IP phone that I was trying to set back to factory defaults using procedures that I obtained from a product tech note. It gets an ip address and I can tftp to the phone but cannot manually put any files. Press the green. 9-3-4-17. 5. Please help me out. But nothing happens. 8-4-1SR2S, but it just won't load anything else. Try putting 8. new is SCCP894x. dev602680006. IP Phone showing upgrading - Cisco Community. Mar 16, 2019 · 7975 phone will not upgrade after factory reset. Sorry for any inconvenience. 8-5-2SR1S. Configure. 21900-5 and it's stuck on the final file of a load pack, hoping someone can help/shed light. x(x), you must first install an intervening 7. When I first plugged it it, I was able to get an IP address and go through some differnt options. The phone was stuck in "Upgrading" mode - the display changed to Hello, I have about 20 (out of 700) or so 7941 and 7961 phones that failed after a firmware upgrade. Cisco Unified IP Phone 7965G. 6 and Device defaults of 7975 is SCCP75. my router flash contain the firmware files for 7971. 91. 3:after 4 sec change to upgrade an stuck there . 0 and higher. After this upgrade, if i validate the fimware 8. 9-2-1S . My version of Call Manager is 5. The receptionist phone 7931 IP Phone was DECEASED and it was keep on showing Configuring IP. Sep 27, 2010 · Hi Carlos. I have a 7941G, but I am having a hard to configuring it. After a few seconds all lights turn That is as far as it gets. 03-10-2008 04:04 AM - edited ‎03-15-2019 09:20 AM. 02-14-2012 06:53 AM - edited ‎03-16-2019 09:35 AM. After some tests, a phone 7941 (7911 and 7961) can't upgrade her firmware to 8. Background: The device looks like it rolled back it's . Yeah, during the Firmware upgrade for 7941G IPPhone, if you are currently running in the firmware earlier than 6. Check CUCM traces to look the phone mac address. I did try to update my firmware on Cisco 7941, I have upgraded the phone succesfully to 8. The Cisco Unified IP Phone 8941 and 8945 may become stuck, hung, or frozen with "Upgrade in progress" on the display. 0) and I'm having problems with the phone, which is a 7961G stuck on a screen where it just shows the Mac address of the Mar 6, 2011 · Cisco 7941 Stuck on Upgrading Screen. The line buttons will now flash in sequence in Dec 25, 2009 · Hello,I have same issue. and new is SCCP45. We are in a hospitality environment where guests check-in and check-out daily. Hi, We need to update the firmware on our Cisco IP Phone 7942. Step 1. Option 66 (first IP address or Domain Name System [DNS] name) Once the phone has the TFTP address, the phone requests its configuration information from the TFTP server. 6 (sccp and sip) (110 pages) IP Phone Cisco 7941G - Unified IP Phone VoIP Phone Manual. for 7945 old firmware was SCCP45. The phone in question has 8. This document contains information about upgrading application firmware for the Cisco IP Phone 7960 and 7940. i received the typical auth fail message so i performed a factory reset of the phone. Navigate to Cisco Unified CM Administration > Device > Phone. and I received 2 reused 7961 IP Phone, when I try to setup the phone I found can't change settings. - Check the connectivity between the phone and tftp server (make sure that all ports are allowed as tftp uses random ports in addition to udp 69) 0 Helpful. 09-14-201405:54 AM - edited ‎03-19-201908:37 AM. Please rate all helpful posts "The more you help the more you learn". 2. It looks like my other phones might be using tftp-server flash0:jar42sccp. Thanks. 0 (x) firmware upgrade, specifically 7. Looking through various lists, it appears that others have ran into this issue before. Sep 6, 2021 · Bias-Free Language. 04. After doing a factory reset to the phone (i have 4 phones Behaves in the same way) the phone doing this staps : 1: shows Upgrade but stuck on it. It no longer tries to pull any files from the tftp server, it just sits with the upgrading screen and then occasionally reboots itself. Any havea idea if is the problem hardware or software? Cisco 7941/7961 Stuck at Upgrading Screen. Solved: I’m running CUCM 10. Jun 16, 2019 · I was attempting to upgrade the firmware on my 7941G from SIP41. Due to a system upgrade scheduled for 2:00pm PST March 15, 2024 to 2:00am PST March 16, 2024. Continue to hold # until each line button (right of the LCD screen) flashes on and off in sequence in orange colour. WhatsApp Image 2020-06-23 at 13. Feb 5, 2008 · I hav three phones, of different models 7940, 7941, 7961 that are stuck in configuing Ip and will not pull an IP address. Cisco 7941G phone and want to upgrade to 8. While the phone is powering up, and before the Speaker button flashes on and off, press and hold the hash # key. Step 2. Upon reboot it began updating firmware, and has been stuck there for at least an hour? Do I have any options here that won't "brick" the phone? Follow Us. 11-11-2010 03:51 PM. While holding #, connect an AC adaptor to the phone. 01-08-2015 02:57 AM. 5 (3) for this phone, the phone is enregistred. - Rebooted the phone. 10. Try the following to reset the phone to factory defaults. key to open the administration mode. 5 - TFTPd32 - 7945 IP Phone . 0(2). Go to Cisco OS Administration from your CallManager's administration interface Navigation drop down menu on the top right corner. That is where it stops. 6. The tftp logs suggest that the device isn't contacting the tftp server for config files. Use this matrix in conjunction with the documents listed on following indexes: • SCCP— Skinny Client Control Protocol (Cisco IP phone documentation for Cisco Jun 28, 2012 · Going via 8. Speed-dial numbers (speed-dial buttons) The buttons illuminate to indicate phone line status: Green, steady – Active call on this line (off-hook) Green, blinking – Call on hold on this line. -While the phone is powering up, and before the Speaker button flashes on and off, press and hold the hash # key. Reset the 7940 and 7960 IP Phones to the Factory Default. Hi Jan 31, 2017 · CP-7941を起動すると、MACアドレスと「Upgrading」の表示のまま動きません。 過去の事例を参考に、CUCMEに8. 5(2)SR1. 5 (2)SR1. Phones manufactured with these hardware versions must run Firmware Release 9. Thought Apr 6, 2012 · This document describes the process to upgrade Unified IP Phones firware by an the means of an external TFTP server. Unified ip phone for unified communications manager 8. I was also able to log into the phone from a web browser and see the different settings. 200 in the uper box and starts to download a file called "term41. Mar 8, 2007 · Hi, I have some Cisco 7941 phones, which are stuck in upgrade screen. Apr 4, 2010 · To modify or correct the configuration file on the Cisco Unified CME router, see the Cisco Unified CME System Administrator Guide. (the star key). Mar 17, 2023 · Open the phone configuration page for your phone. I have some cisco 7941s that were stuck in the bullseye home screen after an upgrade of cucm 10 to 11. Now I need put this phone in a CME7 installation. Proactive, collection and uploads of the logs allow the Cisco Technical Support team to begin the investigation of your Service Request more quickly and efficiently. show voice register statistics. I unplugged it for a bit, re-connected it to CCM and it finished the upgrade and was good to go?? You may want to try the second reset method below as well. Enter 3491672850*#. It continues to reset and go back to that screen. e. To reset the phone do the following: May 11, 2012 · 05-11-2012 12:51 AM - edited ‎03-19-2019 04:54 AM. 4 (1). Release the # key. Verfiy if it is correct. x/7. Oct 9, 2012 · My ip phone cisco 7971 struck in upgrading while i doing a factory reset. Factory reset it. The phone firmware does not allow the phone to be downgraded to releases earlier than Release 9. tar flash:/Phones/. For those of you familiar with this process, I did this EXACT same procedure on a 7941G about 4 hours ago with success. If still trouble, collect "debug tftp events" with "terminal monitor". I cant tell you app/boot load id as phones doesn go beyond upgrade. - TFTP having the correct files (which are pretty much the same for a 7942 and a 7962). - Installed the exe on the system having call manager. Nov 14, 2018 · load 7941 SCCP41. Kindly, i am stuck with this since 2 weeks and unable to make the phone work, please, log file monitoring under TFTP log viewer tab keep showing ‘rcvd DHCP discovermsg from IP 0. 0(3) load as the intervening load to avoid lengthy upgrade times. ) to tell it where to get the info and I didn't -. First do 7. 49481 > TFTP. Depending on configuration, programmable buttons provide access to: •. From th Feb 16, 2011 · 183 thoughts on “ How to load SIP or SCCP on a Cisco 7940 7960 7941 7961 Ip Phone or fix a protocol application invalid message ” Tony June 14, 2014 at 5:28 am. (the pound key), and then press. Nov 22, 2022 · Press. Cisco IP Phone 7941 and 7961 User Guide. No upgrade screen, just straight from a reset command to registration. It is working fine, but the phone show me the â œerrorâ word when it try to upgrade the firmware from CME7 on every reset. In order to perform a factory reset of a phone if the password is set, complete these steps: Unplug the power cable from the phone, and then plug in the cable again. 01-07-2009 07:24 AM - edited ‎03-15-2019 03:22 PM. When these new endpoints were plugged into the network, they boot and remain on the upgrading state, displaying only the MAC. From hard reset with blank screen, I was able to get it to load 7. 1. 3 (1)SR1. 2SR1を入れてみたり、 PCにDHCPサーバ(optin150)とTFTPサーバを立てて、8. Jan 7, 2015 · Options. Sep 14, 2012 · Solved: 7962 - Upgrading Screen Loop - Cisco Community. I ran into this issue the other day when I had to do a factory reset on my Cisco 7961 and after that it was stuck at the upgrading screen while displaying the MAC address on the bottom left. Mar 9, 2019 · HI there Whats the current firmware running on the phone ? Whats happening if you add the phone load name staright into the phone configuration Nov 14, 2009 · Hi, I have to upgrade a CCM 4. 4(2)SR2 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster. 13. Hi everyone. Immediately press and hold # and once the Headset, Mute, and Speaker buttons begin to flash in sequence, release the # button. A 7941 phone just went into the "ip configuing" state. 2 and i am facing an issue. Green key to hide the options: Mar 27, 2015 · If you are currently running firmware earlier than 6. I tried the upgrade again using SIP41. However, both are stucked in Upgrading step after factory reset. May 21, 2016 · Hi guys, I installed CUCM 8. 0 (3) to prevent upgrade failures. 5 in my lab and I have 3 phones I’m testing with 7960, 7940, also tried 9971. IP Helper on voice VLAN interface pointing on CUCM. Mar 17, 2019 · 09-18-2018 08:29 PM - edited ‎03-17-2019 01:30 PM. The Cisco Unified IP Phone 7900 Series deliver high-quality VoIP, while retaining the convenience and simplicity you expect from a business phone. Immediately press and hold # and while the Headset, Mute, and Speaker buttons begin to Aug 24, 2010 · The phone is stuck in a endless loot booting up to the upgrading screen and then shows the IP 192. Is there any recovery procedure or the only option is RMA? karthi Hi, I'm trying to get a 9971 working with CUCM 8. Hi Guys, My Customer is having the following problem: Many IP Phone Model 7941 is take care only speaker (worked with speaker). 9-2-1TH1-13. 01-03-2017 05:35 AM. (IP,Mask,Gateway,TFTP servers) 3. The message is "Auth Failed". I was attempting to upgrade the firmware on my 7941G from SIP41. -Now release the hash # key Reset the ftfp server and check on "Device defaults" if the load for 7945 has changed , otherwise change it to SCCP45. 2 already, but I tried it anyway, and same deal. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. For cisco unified communications manager 6. We provide support for the cisco ip phone and convert them to sip. Phone firmware version in Device Defaults in CUCM - SCCP75. The firmware was loaded well from the tft Jan 7, 2009 · 7961G Stuck on "Upgrading" CME V 7. 1 (3) (sccp and sip) (92 pages) IP Phone Cisco 7961G Phone Manual. 168. DHCP server, DHCP subnet. 8-5-2. 1 Please help me. Cisco Unified IP Phone 7975G. I have attempted the factory reset with a 7971 and it still goes back to that screen. 5 (3) or 8. Note: Power cycle the phone or press any of these keys while in the first level submenu and then press the green key options. . Cheers, Alistair Cisco 7941G phone stuck in firmware upgrade mode. Solved: Hi, I have two 7941's that are stuck in upgrading mode and even after a factory reset they will not do anything else apart from stick in upgrading how do i fix this ? thanks. 9-2-1S load 7942 SCCP42. but I really don't know on. Feb 16, 2019 · If you found this video was helpful, you can always tip me! https://www. #show ephone phone-load DeviceName CurrentPhoneload PreviousPhoneload LastReset Dec 27, 2016 · Unplug the power cable from the ip phone and then plug it back in. 4 (3) for this phone, the phone is enregistred. It is now stuck in "upgrading" mode and I can not access any button functions. Solved: stuck in upgrading - Cisco Community. Note The Cisco Unified IP Phone 8941 and 8945 support the “secure by default” feature. Solved: Hi everyone, I do factory reset so may IP Phone stuck in firmware upgrade. In response to ruben. If I validate the fimware 8. now it shows that it is trying to upgrade but remains at 0K when downloading term75. Then going to the latest. Apr 25, 2012 · Cisco IP Phone 7941/7961/7970 Inserts VLAN tags (802. I have a Cisco IP Phone 7941G and when I put on my network it appears on screen "term41default" and then "Upgrading" andnever leave the screen, no boot, the screen is only Upgrading. Aug 16, 2016 · Before using Cisco Unified IP Phone Firmware Release 9. CLI Specifically I am having some trouble finding the actual files. 0, mac 00:12:DA:AD:39:0A Hi All, One of our users recently rebooted her phone. default and IP Phone Cisco 7962G User Manual. 9-2-1S. Step 5 Jan 6, 2015 · Cisco IP Phone #7941 Stuck Configuring IP. Jun 18, 2016 · This video will will show you how to get your phone off the boot loop nightmare. I didnt find out why this happens, i checked the firmware. Feb 16, 2011 · 183 thoughts on “ How to load SIP or SCCP on a Cisco 7940 7960 7941 7961 Ip Phone or fix a protocol application invalid message ” Tony June 14, 2014 at 5:28 am. Try to get port span on the switch from the phone to a working machine at remote site then run wireshark to capture traffic from/to phone and see what it is happening. 0, mac 00:12:DA:AD:39:0A Jul 8, 2020 · This is how you upgrade or factory reset your Cisco IP phone! You must have a computer and the Cisco firmware to do this! Also, this is how to make a crossov Dec 3, 2009 · Hi Dylan, Yep, that's the same symptoms as we had. load 7960-7940 P00308010200. 2SR1を 読み込ませようとしましたがダメでした。 ※しばらく放置しておくと、MACアドレスが消えて、 DHCPで If you are currently running firmware earlier than 6. Now, I could see 7941 copying some files and after some time it is stuck with the message upgrading with a mac address showing next to it. Randomly some phones are stuck in "updating locale" when Solved: Unable to get phones registered in CUCM - Cisco Community. Nov 11, 2010 · Hall of Fame. It sat for two days with the Bullseye in the bottom left corner of the display. 3. Reset phone via Call Manager - still malfuntioning. Hello, I am having 7975G IP phones registered in CUCM but whenever i put POE cable or power cable to power it on, it stucks to "Upgrading" and doen't go further. Dec 2, 2009 · The phone grabbed the term41. From there, I upgraded to 8. I have just set-up my lab consisting of a 2811 router acting as the CME (Version 7. Dear All, I am using Cisco 7911,7906 IP phones with CUCM 6. Oct 31, 2010 · 10-31-2010 01:38 PM - edited ‎03-16-2019 01:39 AM. Go to Software Upgrades > Install/Upgrade. Get TFTP server software. Components used: - CUCM 7. defualt but don't continue with the checkbox. Mar 27, 2015 · If you are currently running firmware earlier than 6. x (x), you must do the following. 0(2) on a Cisco Unified IP Phone and want to upgrade to 8. Aug 23, 2011 · Hello good morning. thanks Mar 5, 2009 · I thought I had done the same thing last week with a 7961 in the lab. 2. 3 (1)SR1 or later. It should be noted that the phones that were initially set up are still functional, just newly deployed ones are the issue. 6. CUCM version is 8. The information in this document is updated regularly. Connected other working phones to the same port and they are booting fine. Dec 7, 2007 · Here is how I did: - Downloaded sccp-8. 9-2-1S load 7962 SCCP42. 1q header) on Ingress Packets from PC Port 11/Apr/2008 Cisco IP Phone Firmware Support Policy 08/Jun/2019 Cisco Unified Communications Manager 5. All the phones are using firmware SCCP45. Jan 23, 2018 · 06-23-2020 04:12 AM. Plugged the malfuntioning phone into another network jack - still "ip configuing". so, I resetted it. For Authentication Mode, choose By Null String. load file when it was originally plugged into. In the moment We are open RMA about the IP Phones. When powering on, the headset, mute, and speaker buttons briefly light up. Below are the steps that I did: 1. Repeated power resets have yeilded no results. What’s strange is that I’ve switched out this specific phone with another and the same thing happens; I’ve then placed this phone in question in a different office Feb 12, 2019 · A. When this happens the spinning progress icon will stop spinning and the phone will not respond to button presses. 4: after 1 min start all over an never comes up . 12. Can someone help me in solving this problem. i don't know how to get back my [hone working somebody help me. Jul 28, 2023 · Bias-Free Language. Sep 14, 2014 · Options. keeps showing "dot inside a circle" on bottom left corner of screen. The phones establsih a cdp trust and are identified as a phone through cdp, however they will not pull an IP address from the dhcp server on the router. At present our phone have active load as old files, but suddenly they go in upgrading mode and then come back with old firmware only. default. the load i have for 7942 is "SCCP42. The registration of a Cisco IP Phone with Cisco CallManager is a four-step process. loads file serveral times over several reboots but now it appears to be stuck in a loop. me/aaronfstoneWhile support videos are not things I typically upload, I have b Jun 7, 2010 · Place the firmware file inside the FTP directory of your FreeFTPD server, or burn it to a CD. Feb 26, 2014 · After the phone has successfully upgraded to firmware version 9. 1 to CUCM 7. 9-4-2-1S. plugged another phone into that network cable and that phone worked fine. loads". Hold down the # key. its still upgrading. jpeg. 2 is usually only necessary if the phone originally has a version earlier than 8. sbn . I know it was able to see the TFTP server because I had downloaded configs to it in the past, but when I did The following upgrade issues apply: If you are currently running firmware earlier than 6. Reset the 7941 and 7961 IP Phones to the Factory Default. CUCM version 7. When factory reset the IP phone it continuously showing upgrading screen. 8-5-3S version, this was upgraded from CUCM v7. Dec 10, 2009 · Options. Mar 1, 2007 · 03-01-2007 01:14 PM. After the the Phone keep on showing Upgrading. Continue to hold # until the line buttons blink amber. Solved: hi all, My senario is: I'm setting up CISCO VoIP from the ground, server is not ready yet. 1/7945. 0 Helpful. x - Troubleshooting My Fast Dials and Personal Address Book Issues 27/Aug/2011 From CUCM try to ping the IP of the phone to check reachability. So i made a FACTORY RESET by pressing 123456789*0#. Step 1 show ephone registered. Solved: Hello Have a question, My customer just plugged a phone to the Network and Its stuck in "configuring ip" we have auto-registration enabled, we have enough DNs available for this purpose, we issued a factory reset to the phone and. Phone lines (line buttons) •. 2:after 10 sec the phone boot an show upgrate term65. 05-07-2015 05:37 AM. 2 と 8. Solved: how to load firmware into 7961 IP Phone - Cisco Community. 12-10-2009 08:29 AM - edited ‎03-15-2019 08:45 PM. Enter these details to the CAPF Information section of the phone’s configuration, as shown in the image: For Certificate Operation, choose Install/Upgrade. 6 and configured a couple of phones. 85K subscribers. 2 phones. Many are stuck in "upgrading" and some go dead shortly after the headset and speaker buttons flash. paypal. Aug 8, 2010 · I am unable to reach beyond that upgrade, rest of the phones are working fine with factory reset (like 7940,7941,7961,7960,7945,7985). May 5, 2015 · Some firmware upgrades can't be done without going to an earlier firmware release first. Sep 5, 2020 · This document contains useful information about the details and logs, which you have to share with TAC for Cisco Unified Communications Manager (CUCM) Install Upgrade failure issues. Apr 11, 2010 · I was a self inflicted wound that got me here. default" then when it finish it reboots and does it all over again. 9-3-1SR3-1S. 3. 8-4-3S. . Other phones on the same switch have no issue. Jan 19, 2011 · Hi guys, Can anyone please offer assistance on upgrading the firmware on a Cisco 7941G phone using ccme i. HI I tried to reset the Cisco IP Phone 7911. Check what IP phone is getting from DHCP. I have tried doing factory reset (power off then power on Mar 27, 2015 · If you are currently running firmware earlier than 6. 9-2-1S load 7961 SCCP41. I downloaded the Mar 10, 2008 · Beginner. If you choose to use a CD, fill the blanks as follows. But Still it is stuck on upgrading mode. 5(2), followed by 8. I have a UC540 Box . Reply. Install this on a workstation in your network. Hello, I have 7941 IP phone that I beleive has corrupted firmware. Jul 15, 2013 · Thanks for taking the time to look at this. I know it was able to see the TFTP server because I had downloaded configs to it in the past, but when I did that I did have to manually enter the TFTP server's IP. 0(x) load to prevent upgrade failure. I just softreset the phone. The phone was connected with a faulty network connection during a firmware upgrade and now will not boot at all. Jul 11, 2005 · November 13, 2006. 1. from yesterday until today. The firmware was loaded well from the tftp-server Enable Spanning on the switch and capture the packet capture and see if you can find any DHCP from the phone. 1 firmware, but this firmware didn't register to my IINET Voip router. Neither of the 3 register (registered: unknown) in call manager, but I can change line numbers and display settings in CUCM, and see the. 62 KB. 4. 2 on the TFTP server and see how that goes. 0. 02-02-2012 07:29 PM - edited ‎03-16-2019 09:23 AM. x/6. Steps to follow: Oct 14, 2009 · Checking the status menu of my 7941 it show me the SCCP41. I have been trying many methods after reviewing this community including the TFTP server with the phone loads. After that, you can upgrade the phone to a newer version. 03-19-2014 12:59 AM. I deliberately did a 123456789*0# on start-up to force a firmware upgrade, however, what I should have done first was to enter the network configuration (DHCP, subnet, TFTP server etc. For SCCP phones: Use the show ephone registered command to display the status of registered SCCP phones. 692013 10. 17K views 3 years ago #Cisco. The lights should change color from amber to red. i recently upgraded software pack to 8. 11. and so for all phone types. 4. The phone will begin its power up cycle. There might be intermittent availability of new Community member registration. The phone requests an IP address from the DHCP service. (the pound key) again. We have about 500 of these phones throughout the facility. 9-4-2-8. -Continue to hold # until each line button (right of the LCD screen) flashes on and off in sequence in orange color. exe from CCO. 8-5-4S to the latest, but the phone won't pick up the firmware from the TFTP server, it just reboots after getting an IP. Jun 7, 2012 · Hi, i my case, the phone can download the firmware, but after reseting, the phone cannot upgrade; There is just a circle with a point in the left corner. This is usefull on situations like firmware upgrade over high delay WAN links that take a long time or can cause timeouts. checked captures from TFTP server : 09:50:05. is not upgraded. I see the mac address displayed and the word 'Upgrading' on the splash screen. May 11, 2011 · This is a difficult problem for those who are Upgrade IP phones, so I would like to share a step by step procedure to get them working again. archive tar /xtract t ftp://10. Model=7941 Jul 8, 2015 · One of my customers have 7945 cisco phones. Dec 18, 2023 · Upgrade the cluster using either one of these methods: Complete Clusterwide Upgrade via OS Admin; Complete Clusterwide Upgrade via CLI; During the upgrade, you can switch versions automatically as a part of the upgrade, or you can save the upgraded version to the inactive partition. Dec 20, 2017 · If the phones are stuck in upgrade, start with checking the folllowing: - From the switch, use sh cdp ne det to see if the phone gets and IP address. kd tt rb wg jc vm mx ms fi fu